Customer Service Representative - State Farm Agent Team Member
Full Time in Fully Remote - US
Responsive recruiter
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Bilingual Customer Relations & Sales Representative – Service with a Sales Edge!
Are you a bilingual (Spanish-English) sales and customer service professional who thrives on building relationships and closing deals while delivering top-tier service? Do you enjoy helping clients find the right insurance solutions while maximizing your earning potential? If so, The Gottesman Agency is looking for you!
As a Customer Relations & Sales Representative, you will be at the frontline of both service and sales—ensuring clients feel valued while identifying opportunities to enhance their coverage. Your ability to communicate effectively in both Spanish and English will allow us to expand our reach and provide exceptional service to our diverse client base.
Why Join Us?
- Uncapped Earning Potential – Competitive base pay plus commissions and incentives for in-book sales and retention.
- Service + Sales Growth – Turn client interactions into revenue-building opportunities.
- Bilingual Advantage – Use your language skills to connect with a wider client base and increase sales.
- Career Development – Training, licensing assistance, and advancement opportunities in a high-demand industry.
- Supportive & High-Energy Team – Work in a goal-driven, positive environment where performance is rewarded.
What You’ll Do
- Drive Sales Growth – Identify and act on cross-sell and upsell opportunities during client interactions.
- Deliver Exceptional Customer Service – Assist clients with policy inquiries, renewals, and claims support.
- Educate & Advise – Conduct strategic, needs-based insurance reviews to offer the right products.
- Follow Up & Close Deals – Engage with leads, schedule appointments, and secure new policies.
- Develop & Maintain Relationships – Build client trust to increase retention and generate referrals.
- Support Agency Expansion – Proactively seek new opportunities and promote agency services.
What We’re Looking For
- Bilingual (Spanish-English) Required – Strong ability to communicate with a diverse customer base.
- Sales-Minded & Goal-Oriented – A natural closer who can turn conversations into sales.
- Exceptional Communicator – Confident, persuasive, and professional in all interactions.
- Customer-Focused & Service-Driven – Passion for helping clients while growing revenue.
- Detail-Oriented & Organized – Ability to manage multiple accounts and follow up effectively.
- Licensed – Must meet state insurance licensing requirements
Ready to Earn More While Helping Others?
If you’re motivated by sales success, customer relationships, and career growth, we want to hear from you!
Apply today and take your career to the next level with The Gottesman Agency!
This is a remote position.
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none